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Droon Support

Help with playback, audio, binaural beats, the sleep timer, and other Droon features.

Quick Help

How do I begin playback?

Tap the moon in the center of the screen. Tap any note around the moon to change pitch.

How do I stop the audio?

Open Droon and tap the stop button in the center of the moon. You can also use the sleep timer to fade and stop automatically.

What does the sleep timer do?

The sleep timer lets you select 30, 60, or 120 minutes. The sound gently fades before playback stops.

Does Droon require an account?

No. Droon does not require an account, subscription, or sign-in.

Can Droon continue playing when my phone is locked?

Yes. After playback has started, Droon is designed to continue playing while the app is in the background or the device is locked.

Should I use headphones?

Headphones are recommended for the full binaural beat experience. Regular drone sounds can also be played through the phone speaker or external speakers.

What should I do if I cannot hear audio?

Make sure the device volume is turned up, confirm that playback has been started by tapping the moon, disconnect any unintended Bluetooth audio device, and then restart Droon if necessary.

Contact

Christopher Curtis

Please allow 1–2 business days for a response.

Still need help?

Contact chris@jam-planet.com with your device model, iOS version, and a brief description of the problem.

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